In order to improve your onboarding process and make sure it satisfies your staff, it is essential to collect onboarding feedback from new workers. Early on insight collecting helps you to spot areas needing work, improve the general experience, and increase staff retention. Here is a detailed walk-through on how to collect onboarding feedback from new workers in an efficient manner utilizing a variety of techniques.
1. Start with Surveys
One of the most effective methods to get organized comments from fresh graduates is via surveys. They let you specifically probe many facets of the onboarding process, including the general experience, the clarity of work requirements, and the value of training resources.
- Timing: Send surveys following the first week, following the first month, and following the first three months—at pivotal points of the onboarding process. This guarantees that you record comments as new employees become comfortable in their responsibilities.
- Content: Add qualitative and quantitative questions in equal measure. To evaluate degrees of satisfaction, for instance, utilize rating scales; open-ended questions will help you to get more thorough understanding.
- Tools: Easily distribute and examine replies using online survey instruments as Google Forms, SurveyMonkey, or Jouku.
2. Conduct One-on-One Meetings
One-on-one conversations provide a more intimate approach even if polls are excellent for obtaining general comments. These meetings give fresh employees a chance to candidly and in more depth share their perspectives.
- Scheduling: Plan these gatherings for the first month then once more three months later. Once new employees have some time to settle to their position, this timing lets them think back on their onboarding process.
- Discussion Points: Pay particular attention to issues including the onboarding process, their received help, and any difficulties they had. Promote honest communication and probe their answers closely with follow-up questions.
- Outcome: Apply knowledge gained from these exchanges to handle any pressing issues and implement longer-term onboarding process enhancements.
3. Implement Pulse Checks
Short, frequent polls or quick chats called pulse checks help to find out how new employees are feeling at various phases of their onboarding. They especially help to identify problems early on before they become more serious.
- Frequency: During the first few months of employment, do pulse checks once week or every two weeks. This lets you track real-time new hire well-being and satisfaction.
- Format: Make simple, targeted pulse checks. Just a few questions could be “How are you feeling about your role so far?” or “Is there anything you need more support with?”
- Action: Address any issues brought up in pulse checks promptly. Should a trend show up, think about changing the onboarding procedure.
4. Encourage Anonymous Onboarding Feedback
Not all staff members would be at ease providing honest comments, particularly if they fear it may compromise their position within the business. Providing a choice for anonymous comments can inspire more honest answers.
- Methods: To get comments without asking staff members to reveal their identify, use suggestion boxes or anonymous internet surveys.
- Integration: Make sure your whole feedback analysis includes anonymous comments and treat them equally with comments from known sources.
- Assurance: Whether or not their comments are anonymous, reassure staff members that their opinions are appreciated and will be applied to bring about significant changes.
5. Follow Up and Close the Loop
Getting comments is merely the beginning; actual change comes from acting on it. Following up with new hires and informing them of how their opinions are being applied is crucial once feedback has been received.
- Communication: Share the outcomes of your feedback gathering with the larger team and discuss any planned modifications. This openness lets new employees know their comments count.
- Ongoing Support: Keep following newly hired employees long after the official onboarding process ends. Frequent follow-ups can help to keep involvement high and handle any residual problems.
- Continuous Improvement: Apply the comments to progressively enhance your onboarding process. This guarantees its continuing relevance and efficiency for next generations of employees.
Streamline Onboarding Feedback with Jouku’s Tools
Collecting onboarding feedback is essential for a positive new hire experience. Jouku’s tools make it easy to gather and act on insights from surveys, meetings, and pulse checks, helping you continuously improve your onboarding process and boost retention. Get started for free!
Leave a Reply