Candidates are using tools like ChatGPT to create cover letters and resumes, but that’s only a small part of how AI is changing hiring practices.
Since November 2022, AI chatbot ChatGPT has allowed anyone online to generate various types of written content, such as detailed essays, code snippets, short memos, or poetry. With simple instructions, ChatGPT can quickly complete complex writing tasks and serve as a creative tool for generating efficient content.
Vince Miller, a sociology and cultural studies reader at the University of Kent, UK, mentioned that he has seen students use ChatGPT to draft appeals for parking tickets. Overall, the technology helps people who may not be strong writers to improve their writing skills.
Job seekers are benefiting from using generative AI tools like OpenAI’s ChatGPT. With access to a vast dataset of 570 billion words, ChatGPT can create convincing cover letters and compose detailed resumes quickly. It allows users to generate text for emails to hiring managers with ease.
Hiring managers are aware that candidates are using AI to aid their applications, and they anticipate this trend to increase as AI technology advances. This shift could potentially change how recruiters traditionally evaluate candidates.
Not all recruiters view the use of generative AI negatively or as a concerning trend.
Adam Nicoll, Randstad’s group marketing director, acknowledges that AI-generated cover letters lack the personal touch of manually written ones. However, he doesn’t view AI as cheating in hiring. It’s a tool for those who struggle with writing to summarize their achievements effectively, similar to having a friend improve a CV.
Nicoll notes recruiters increasingly rely less on traditional methods like cover letters, which are seen as a formality. Instead, they prefer assessing candidates through social media and LinkedIn profiles to gauge personality. As AI use grows, traditional application elements are becoming less crucial, per Vince Miller from the University of Kent.
As more candidates use AI to write their application materials, traditional application elements are losing importance. Experts predict that this trend will lead to changes in standard hiring processes.
For example, since AI can now generate pre-interview presentations, employers might respond by introducing more challenging assessments. According to Miller, the focus will shift to testing what machines are unable to do. While AI can organize information effectively, it lacks creativity and the ability to generate original ideas. Therefore, assessments may start requiring candidates to demonstrate more creative and abstract thinking.
Brooke Weddle from McKinsey & Company suggests that in contrast to cover letters, which offer limited insights, employers are placing greater importance on evaluating cultural fit and soft skills during face-to-face interviews.
Moreover, some recruiters are adopting AI tools to enhance hiring processes. Large corporations are using AI for skill and personality assessments, leveraging data-driven insights to match candidates with job requirements and highlight their soft skills.
These emerging platforms provide recruiters with more candidate data, potentially shifting hiring practices towards skill-based evaluations rather than focusing solely on degrees. This shift signals significant changes ahead for job applications.
Read also: What Is Generative AI And How It Can Help Recruiters
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